Guest Services Representative

4 weeks ago

North Wilkesboro, North Carolina, United States Samaritan's Purse Full time
Job Description

Samaritan's Purse is seeking a dedicated and compassionate individual to serve as a Guest Services Representative for our Samaritan Inn in North Wilkesboro, North Carolina. As a Guest Services Representative, you will have the opportunity to provide exceptional customer service to guests in all areas of the Samaritan Inn, including the front desk and housekeeping. Are you passionate about using your interpersonal skills to advance the Gospel worldwide?

A Day in the Life of a Guest Services Representative

At Samaritan's Purse, the Gospel is at the center of all we do. We start each day with a time of devotion and spend time praying for each other and our staff and volunteers who serve around the globe.

In the role of Guest Services Representative, you will have the opportunity to:
  • Maintain your personal relationship with Jesus Christ and be an effective witness for Him
  • Greet, check-in, and check-out guests when they arrive and depart the premises, distribute keys and room assignments, and share information about amenities as needed
  • Maintain cleaning schedule priorities and clean guest rooms thoroughly per Samaritan Inn standards as needed
  • Assist the front desk and housekeeping on an as-needed basis
  • All other duties as assigned

Qualifications & Experience

We are seeking a candidate with a high school diploma or GED and at least 3 years of customer service experience or an equivalent combination of experience and education. You should have a working knowledge of Microsoft Office Suite, including Word, Excel, and Outlook. Additionally, you should be able to remain calm and make sound decisions under pressure and/or in emergency situations. Excellent customer service skills, attentiveness, listening, and appropriate questioning to determine the level of service needed are essential for this role.

Benefits

Samaritan's Purse offers a comprehensive benefits package, including on-site medical clinic, medical, prescription, dental & vision insurance, flexible spending account, long-term and short-term disability insurance, paid family medical leave, term life insurance, 401(k) retirement savings plan, 10 paid holidays, 12 vacation/personal days, and 10 sick days.

Samaritan's Purse Mission Statement

Samaritan's Purse is a nondenominational evangelical Christian organization providing spiritual and physical aid to hurting people around the world. Since 1970, Samaritan's Purse has helped meet the needs of people who are victims of war, poverty, natural disasters, disease, and famine to share God's love through His Son, Jesus Christ. The organization serves the Church worldwide to promote the Gospel of the Lord Jesus Christ.

Samaritan's Purse Statement of Faith

We believe the Bible to be the inspired, the only infallible, authoritative Word of God. We believe that there is one God, eternally existent in three persons: Father, Son, and Holy Spirit. We believe in the deity of the Lord Jesus Christ, in His virgin birth, in His sinless life, in His miracles, in His vicarious and atoning death through His shed blood on the cross, in His bodily resurrection, in His ascension to the right hand of the Father, and His return in power and glory. We believe that all men everywhere are lost and face the judgment of God, that Jesus Christ is the only way of salvation, and that for the salvation of lost and sinful man, repentance of sin and faith in Jesus Christ results in regeneration by the Holy Spirit. We believe in the present ministry of the Holy Spirit, whose indwelling enables the Christian to live a godly life. We believe in the resurrection of both the saved and the lost; the saved unto the resurrection of eternal life and the lost unto the resurrection of damnation and eternal punishment. We believe in the spiritual unity of believers in the Lord Jesus Christ and that all true believers are members of His body, the church. We believe that the ministry of evangelism and discipleship is the responsibility of all followers of Jesus Christ. We believe God's plan for human sexuality is to be expressed only within the context of marriage, that God created man and woman as unique biological persons made to complete each other. We believe that we must dedicate ourselves to prayer, to the service of our Lord, to His authority over our lives, and the ministry of evangelism. We believe that human life is sacred from conception to its natural end; and that we must have concern for the physical and spiritual needs of our fellowmen.

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