Donor Ministries Representative

4 weeks ago

North Wilkesboro, North Carolina, United States Samaritan's Purse Full time
Job Description

Samaritan's Purse is seeking a detail-oriented and critical-thinking individual to serve as a Donor Ministries Representative with our Donor Ministries department in North Wilkesboro, North Carolina. As a Donor Ministries Representative, you will have the opportunity to interact with the public and donors via telephone, correspondence, and tours. Are you passionate about using your communication and interpersonal skills to advance the Gospel all around the world?

This position is for 2nd Shift: 1:30 PM 10:00 PM

A day in the life of a Donor Ministries Representative:

At Samaritan's Purse, the Gospel really is the center of all we do. We start each day with a time of devotions and spend time praying for each other, our staff and volunteers who serve around the globe.

In the role of Donor Ministries Representative, you will have the opportunity to:
  • Maintain your personal relationship with Jesus Christ and be an effective witness for Him. Maintain expert knowledge of Samaritan's Purse.
  • Interface with donors and general public.
  • Make outbound calls.
  • Apply critical thinking and problem-solving skills to read and interpret donor requests. Meet or exceed all ministry quality standards following procedures and guidelines regarding professionalism, timeliness, accuracy, and compassion.
  • Read, sort, and respond to emails in the info, giving, E-Update, and projects inbox.
  • Assist with donor events as ministry representative.
  • Process completed outgoing correspondence for department including quality checking and documentation in donor records.
  • Participate in support of seasonal needs, special assignments, and promotional campaigns for the response team.
  • Follow Policies and procedures of Samaritan's Purse as set forth in the Policy Manual.
  • All other duties as assigned.
Learn more about serving with Samaritan's Purse.

Qualifications & Experience:
  • Four-year college or university program degree and one (1) to two (2) years related experience and/or training; or equivalent combination of education and experience.
  • This role requires proficiency in ten different software systems to troubleshoot and resolve donation issues and to collaborate with other departments (DonorStudio, PayConex, WebServices, Avaya, Workfront, SharePoint, Outlook, Word, Excel, Adobe, and multiple web browsers).
Job Location: North Wilkesboro, North Carolina

Type: Full-Time

Language Requirement: Able to read, write, and speak professionally in the English language

Shift: 2nd Shift: 1:30 PM 10:00 PM

Benefits:
  • On-site Medical Clinic (staff and dependents).
  • Medical, prescription, dental & vision insurance.
  • Flexible Spending Account (FSA).
  • Long-term and Short-term disability insurance.
  • Paid Family Medical Leave.
  • Term Life Insurance.
  • 401(k) retirement savings plan.
  • 10 paid holidays.
  • 12 vacation/personal days.
  • 10 sick days.
Samaritan's Purse Mission Statement:

Samaritan's Purse is a nondenominational evangelical Christian organization providing spiritual and physical aid to hurting people around the world. Since 1970, Samaritan's Purse has helped meet needs of people who are victims of war, poverty, natural disasters, disease, and famine with the purpose of sharing God's love through His Son, Jesus Christ. The organization serves the Church worldwide to promote the Gospel of the Lord Jesus Christ.

Samaritan's Purse Statement of Faith:
  • We believe the Bible to be the inspired, the only infallible, authoritative Word of God. 1 Thessalonians 2:13; 2 Timothy 3:15-17.
  • We believe that there is one God, eternally existent in three persons: Father, Son, and Holy Spirit. Matthew 28:19; John 10:30; Ephesians 4:4-6.
  • We believe in the deity of the Lord Jesus Christ, in His virgin birth, in His sinless life, in His miracles, in His vicarious and atoning death through His shed blood on the cross, in His bodily resurrection, in His ascension to the right hand of the Father, and in His personal return in power and glory. Matthew 1:23; John 1:1-4 and 1:29; Acts 1:11 and 2:22-24; Romans 8:34; 1 Corinthians 15:3-4; 2 Corinthians 5:21; Philippians 2:5-11; Hebrews 1:1-4 and 4:15.
  • We believe that all men everywhere are lost and face the judgment of God, that Jesus Christ is the only way of salvation, and that for the salvation of lost and sinful man, repentance of sin and faith in Jesus Christ results in regeneration by the Holy Spirit. Luke 24:46-47; John 14:6; Acts 4:12; Romans 3:23; 2 Corinthians 5:10-11; Ephesians 1:7 and 2:89; Titus 3:4-7.
  • We believe in the present ministry of the Holy Spirit, whose indwelling enables the Christian to live a godly life. John 3:5-8; Acts 1:8 and 4:31; Romans 8:9; 1 Corinthians 2:14; Galatians 5:16-18; Ephesians 6:12; Colossians 2:6-10.
  • We believe in the resurrection of both the saved and the lost; the saved unto the resurrection of eternal life and the lost unto the resurrection of damnation and eternal punishment. 1 Corinthians 15:51-57; Revelation 20:11-15.
  • We believe in the spiritual unity of believers in the Lord Jesus Christ and that all true believers are members of His body, the church. 1 Corinthians 12:12, 27; Ephesians 1:22-23.
  • We believe that the ministry of evangelism and discipleship is a responsibility of all followers of Jesus Christ. Matthew 28:18-20; Acts 1:8; Romans 10:9-15; 1 Peter 3:15.
  • We believe God's plan for human sexuality is to be expressed only within the context of marriage, that God created man and woman as unique biological persons made to complete each other. God instituted monogamous marriage between male and female as the foundation of the family and the basic structure of human society. For this reason, we believe that marriage is exclusively the union of one genetic male and one genetic female. Genesis 2:24; Matthew 19:5-6; Mark 10:6-9; Romans 1:26-27; 1 Corinthians 6:9.
  • We believe that we must dedicate ourselves to prayer, to the service of our Lord, to His authority over our lives, and to the ministry of evangelism. Matthew 9:35-38; 22:37-39, 28:18-20; Acts 1:8; Romans 10:9-15 and 12:20-21; Galatians 6:10; Colossians 2:6-10; 1 Peter 3:15.
  • We believe that human life is sacred from conception to its natural end; and that we must have concern for the physical and spiritual needs of our fellowmen. Psalm 139:13; Isaiah 49:1; Jeremiah 1:5; Matthew 22:37-39; Romans 12:20-21; Galatians 6:10.
  • We believe that God wonderfully and immutably creates each person biological male or female. These two distinct but complementary sexes together reflect the image and likeness of God. Rejection of one's biological sex is a rejection of God's merciful design and creative order. Genesis 1:26-27; 1 Corinthians 6:9; Deuteronomy 22:5

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