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IT Support Specialist
2 months ago
Are you enthusiastic about technology and eager to contribute to a thriving organization? We are seeking a dedicated and skilled individual to become an integral part of our IT department at Wallace Design Collective, where you will be instrumental in maintaining the daily functions of our forward-thinking company.
In this role, you will engage in various technological projects that ensure our operations run efficiently. Your responsibilities will include configuring advanced systems, maintaining reliable network connections, and protecting our digital assets, making your input crucial to our achievements.
Key Responsibilities:
- System Setup: Ensure our computer systems are operational and customized for organizational use.
- Hardware Troubleshooting: Act as the primary resource for diagnosing and resolving hardware-related issues.
- Software Management: Install, set up, and deliver exceptional technical assistance for software applications.
- System Retirement: Carefully dismantle software and remove sensitive information from outdated systems.
- Network Maintenance: Troubleshoot and resolve connectivity problems to keep our data flowing efficiently.
- Cybersecurity: Proactively address emerging security threats to safeguard our network.
- Software Oversight: Assess, acquire, and manage licenses for critical software applications.
Qualifications:
- A robust technical foundation in computer systems, particularly within the context of an engineering firm.
- Exceptional organizational abilities and attention to detail.
- Strong interpersonal skills for effective collaboration.
- An analytical approach to problem-solving.
- Experience with Mac systems is advantageous.
- Familiarity with printers and large format scanners is beneficial.
If you are a high school graduate with a passion for information technology and a desire to thrive in a dynamic setting, we encourage you to consider this opportunity. Become part of a culture that prioritizes innovation, excellence, and ongoing professional development.
