Service Department Coordinator

1 month ago


Greenville, South Carolina, United States Agpro Full time

Service Department Overview

At Ag-Pro, we are seeking a highly organized and detail-oriented Service Department Coordinator to join our team. This role is responsible for maintaining accurate and on-time reports and records relative to the service department's operation within the dealership.

Key Responsibilities:

* Field internal and external customer inquiries to the Service Department
* Open work orders as directed by the Service Manager/Shop Foreman and maintain control until they are closed and invoiced
* Maintain the service library with current information under the direct supervision of the Service Manager
* Maintain Service Department filing and records
* Update customer profiles using equipment, hours, or other information from the customer work orders
* Maintain accessories and supplies and prepare replacement orders
* May prepare Service Technician efficiency reports
* May process warranty and/or product improvement claims including the computation of charges, submission and follow-up

Requirements:

* Basic knowledge of accounting practices
* Ability to use standard desktop load applications such as Microsoft Office and internet functions
* Knowledge of office procedures
* General understanding of mechanical/technical terms is preferred
* High School Diploma or equivalent experience

Benefits:

Ag-Pro provides a comprehensive range of benefits for all full-time positions, including medical, dental, vision, and a matching 401-K retirement plan, along with a variety of other optional benefits.

Ag Pro Companies is a Drug Free Workplace and Equal Opportunity Employer.

All positions require pre-employment screening.

Must be authorized to work in the United States.



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