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Account Representative

2 months ago


West Columbia, South Carolina, United States Total Quality Logistics Full time
Account Representative

TQL is seeking a highly motivated and results-driven professional to drive revenue growth and deliver exceptional customer service as an Account Representative.

About the Role
  • Collaborate with our established Sales Team to drive revenue growth and expand our customer base.
  • Participate in an accelerated training program to learn the industry and TQL's culture, ensuring a strong foundation for success.
  • Identify and grow new and existing business opportunities by presenting TQL customers with our newest transportation services, leveraging your expertise to drive growth.
What's in it for You
  • $40,000 base salary with uncapped commission opportunity, providing a competitive compensation package.
  • Paid relocation to TQL's headquarters, offering a seamless transition to our team.
  • Comprehensive health, dental, and vision coverage, ensuring your well-being and peace of mind.
  • Paid training and structured mentoring program, providing ongoing support and development opportunities.
  • Career advancement opportunities with 75% of our sales managers promoted from within, offering a clear path for growth and success.
  • Work for a company that values its employees and has been recognized as a Fortune 100 Best Companies To Work For and Forbes America's Best Employers, demonstrating our commitment to excellence.
Responsibilities
  • Communicate effectively with the sales team and customers to build and maintain ongoing relationships, fostering a culture of collaboration and trust.
  • Manage daily shipment activities and resolve issues to ensure timely pickup and delivery, ensuring seamless logistics operations.
  • Work with the sales team to provide and negotiate competitive pricing and rates, driving revenue growth and customer satisfaction.
  • Input, update, and manage shipment information in our state-of-the-art systems, leveraging technology to streamline operations.
  • Collaborate with the support team to guarantee each shipment is serviced properly, ensuring exceptional customer service.
  • Assist with billing and accounting responsibilities as needed, providing support to our finance team.
  • Become a subject matter expert for TQL's new transportation services, staying up-to-date on industry trends and best practices.
Requirements
  • College degree preferred, but not required, demonstrating a strong foundation in business principles and practices.
  • Determination to work harder than anyone you know, showcasing a strong work ethic and commitment to success.
  • Excellent communication and problem-solving skills, ensuring effective collaboration and issue resolution.
  • Ability to work with the latest technologies, staying up-to-date on industry trends and best practices.
  • Obsession for great customer service, demonstrating a customer-centric approach and commitment to excellence.