Customer Service Representative

4 weeks ago


West Columbia, South Carolina, United States University of South Carolina Full time

Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at the University of South Carolina. The successful candidate will be responsible for providing exceptional service to internal and external customers, addressing account details, payments, tax information, and course registration activity.

Key Responsibilities:

  • Assist customers with account inquiries and resolve issues in a timely and professional manner.
  • Provide accurate and up-to-date information on payment deadlines, tax information, and course registration procedures.
  • Collaborate with internal stakeholders to ensure seamless communication and service delivery.
  • Develop and maintain a thorough understanding of university policies and procedures related to student financial services.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment with multiple priorities.
  • Strong analytical and problem-solving skills.
  • Proficiency in Microsoft Office and other relevant software applications.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.

How to Apply: If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application, including your resume and cover letter, to [insert contact information].



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