IT Support Specialist
9 hours ago
At Airxcel, we are seeking a highly skilled and motivated IT Help Desk Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical assistance and support to our employees and customers.
Key Responsibilities:- Provide first-level technical support for computer systems and other office equipment.
- Identify, diagnose, and resolve technical issues in a timely and efficient manner.
- Apply technical knowledge to assist users with software and hardware issues.
- Research and implement solutions to technical problems.
- Maintain confidentiality and security of business information.
- Communicate effectively with users to resolve technical issues.
- High school diploma or equivalent required.
- 1+ year of experience in a technical support role.
- CompTIA A+ certification or equivalent preferred.
The work environment is quiet and requires prolonged periods of sitting at a desk working on a computer. The employee must occasionally lift and/or move up to 15 pounds.
Travel:No travel is required for this position.
EEO Statement:Airxcel is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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