Customer Care Representative

3 days ago


Frisco, Texas, United States Serenity Healthcare, LLC Full time
About the Role

We are seeking a highly motivated and compassionate Customer Care Specialist to join our team at Serenity Healthcare, LLC. As a key member of our team, you will play a vital role in helping patients heal using our innovative TMS treatment approach.

Responsibilities
  • Provide exceptional customer service to patients and their families
  • Work closely with patients to understand their needs and develop personalized treatment plans
  • Collaborate with our clinical team to ensure seamless patient care
  • Participate in ongoing training and education to stay up-to-date on the latest TMS treatment techniques
Qualifications
  • High School Diploma or equivalent required
  • 3+ years of experience in customer service or a related field
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
What We Offer
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A comprehensive benefits package, including medical, dental, and vision insurance
  • 20 days of paid time off annually
About Serenity Healthcare, LLC

Serenity Healthcare, LLC is a leader in the field of healthcare technology, dedicated to providing innovative and effective treatment options for patients. Our team is passionate about delivering exceptional patient care and making a positive impact in our community.



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