Customer Service Representative

3 days ago


Frisco, Texas, United States Crest INFINITI Full time
{"title": "Customer Service Representative", "content": "About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front desk team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.

Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Manage customer transactions, including processing payments and issuing receipts.
  • Operate the switchboard telephone system, directing calls to the appropriate department and following up with customers as needed.
  • Assist managers with various clerical duties, such as filing and data entry.
  • Be friendly, professional, courteous, and efficient when interacting with customers and employees.
Requirements
  • Experience with Microsoft Office suite is a plus.
  • Available to work flexible hours on weeknights and weekends.
  • Ability to communicate customer interests, needs, and requests to management and sales personnel.
  • Professional personal appearance.
  • Clean driving record.
About Us

Crest INFINITI is a luxury vehicle dealership that offers a unique and collaborative work environment. We are committed to fostering loyalty, long-term careers, and happy employees. Our team is dedicated to providing exceptional customer service and exceeding customer expectations.

", "lang_code": "en-US"}

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