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Customer Service Representative

2 months ago

Frisco, Texas, United States Circle K Full time

About Circle K

Circle K is a leading convenience store chain that offers a wide range of products and services to its customers. We are committed to providing excellent customer service and creating a positive shopping experience for our customers.

Job Summary

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.

Key Responsibilities

  • Greet Customers: Greet customers in a friendly and welcoming manner, and respond to their needs in a timely and professional manner.
  • Operate a Cash Register: Operate a cash register to process customer transactions, handle cash, and make change as needed.
  • Maintain Store Environment: Maintain a clean and organized store environment, including the sales floor, stockroom, and restrooms.
  • Provide Product Information: Provide customers with information about products, including prices, features, and benefits.
  • Handle Customer Complaints: Handle customer complaints in a professional and courteous manner, and resolve issues in a timely and satisfactory manner.

Requirements

  • High School Diploma or Equivalent: A high school diploma or equivalent is required.
  • Customer Service Experience: Previous customer service experience is preferred.
  • Communication Skills: Excellent communication skills, both verbal and written, are required.
  • Teamwork: Ability to work effectively as part of a team to achieve sales and customer service goals.
  • Physical Demands: Ability to stand for long periods of time, lift up to 30 pounds, and bend, stoop, and reach as needed.

What We Offer

  • Competitive Pay: Competitive hourly pay rate.
  • Benefits: Medical, vision, and dental insurance, as well as a 401(k) plan.
  • Opportunities for Advancement: Opportunities for advancement to leadership positions within the company.