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Customer Service Representative

3 months ago

Frisco, Texas, United States Coastal Full time
Job Overview

We are seeking a highly skilled and motivated Customer Service Representative to join our dynamic team at Coastal. As a Customer Service Representative, you will be responsible for providing exceptional customer service, resolving customer complaints, and promoting our products and services.

Key Responsibilities
  • Customer Service: Respond to customer inquiries, resolve customer complaints, and provide product information.
  • Product Knowledge: Stay up-to-date on product features, benefits, and pricing.
  • Communication: Develop and maintain effective communication with customers, colleagues, and management.
  • Problem-Solving: Analyze and resolve customer complaints in a timely and professional manner.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: 1-2 years of customer service experience preferred.
  • Skills: Excellent communication and problem-solving skills, ability to work in a fast-paced environment.
What We Offer
  • Competitive Salary: We offer a competitive salary and benefits package.
  • Opportunities for Advancement: We offer opportunities for advancement and professional growth.
  • Collaborative Work Environment: We have a collaborative and supportive work environment.