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Restaurant Operations Manager

1 month ago

Forest Park, Georgia, United States Zesto Chubby Decker Full time
{"title": "Restaurant Operations Manager", "description": "Key Responsibilities

As a Restaurant Operations Manager at Zesto Chubby Decker, you will be responsible for overseeing all aspects of restaurant operations to ensure smooth and efficient functioning. This includes developing and implementing strategies to achieve financial and operational goals, monitoring daily activities, and maintaining high standards of food quality, cleanliness, and adherence to health and safety regulations.

Leadership and Team Management

You will lead a team of staff members, fostering a positive work environment, setting clear expectations, and providing ongoing feedback and performance evaluations. You will also be responsible for recruiting, hiring, training, and supervising staff members, as well as managing scheduling, payroll, and labor costs effectively.

Customer Satisfaction and Financial Management

You will ensure exceptional customer service standards are met and exceeded, addressing customer inquiries, feedback, and complaints promptly and professionally. You will also manage budgets, forecasts, and financial reports, controlling costs and optimizing profitability through effective inventory management and purchasing decisions.

Business Development and Compliance

You will identify opportunities for business growth and expansion, collaborating with the corporate team to develop and execute promotional campaigns. You will also ensure compliance with company policies, procedures, and standards, upholding health, safety, and sanitation guidelines, and conducting regular inspections to maintain cleanliness and operational efficiency.

Requirements

To be successful in this role, you will need a high school diploma, GED certificate, or demonstration of sufficient reading and math skills to read manuals and prepare computer reports as required. You will also need proven experience as a General Manager or similar leadership role in the restaurant industry, ServSafe certification, and strong leadership, organizational, and problem-solving skills.

What We Offer

We offer a competitive salary and performance-based incentives, opportunities for career advancement within a respected company, employee discounts on food and beverages, and a supportive and collaborative work environment.

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