Airport Operations Manager

4 weeks ago


Forest Park, Georgia, United States SkyHop Global Full time
Job Summary:

As a Station Leader with SkyHop Global, you will be responsible for the operation in support of company goals and objectives with the ability to advocate for the local team. You will ensure the acquisition and development of a team of fully accountable professionals focused on Safety, Raving Fan service and exceeding client expectations.

Key Responsibilities:

Lead and motivate a team of drivers ensuring safe, efficient and timely operations at all times.

Ensure that all routes are running on time and frequently check in with Drivers to see if assistance is needed.

Scheduling and operational planning including a basic understanding of KPI's, budget planning and talent management;

Lead Customer relations with our Airline Crew that result in the achievement of "Raving Fan" service levels and exceeding client expectations;

Safety management; Ensure that a personal commitment to safety is exhibited in the execution of all policies and tasks by all team members – enforce "Safety First";

Communicate issues and provide data to Headquarters and dispatch for timely resolution

Ensure that a Pre-Trip and Post-Trip Inspection on vehicles is done daily

Ensure proper acquisition and development of a team of drivers that are fully accountable professionals focused on "Raving fan Service" who exceed client expectations and meet company standards

Requirements:

An inspirational leader

Intermediate computer and mobile technology skills

Proven track record of success in leadership in building a team. A driver advocate

Strong communication skills both verbal and written

Minimum of 2 +years management experience, in an airline/ airport environment. Preferred

Minimum of 3 years of experience in transportation or related industries;

Proven track record of safety management and contributing to maintenance of a safety culture.

Training/ coaching background. Preferred.

Ability to lift 75 lbs multiple times a day; be able to work outdoors in heat and cold,


Have a valid driver's license and be approved by the Company's insurance carrier; may be required to obtain special city/airport permits.

Willing to work a flexible schedule that may require occasional weekend and/or evening work; We are a 24/7/365 Operation

What we Offer:
Competitive Salary

Manager Bonus

Career Develop Opportunities

Health Benefits (Medical, Health, Vision, Supplemental Benefits)

401(k)

401(k) matching

Paid Time Off

A Business where YOU can have a REAL impact

Opportunity to work with a National Leader in airline Ground transportation

SkyHop Globalis recognized as the national leader in airline crew ground transportation and named to the Inc. 5000 list. Headquartered in Fort Lauderdale and with offices in most major hub cities.

Our core belief is we must provide the safety and reliability we would provide to our own family. And just like in a family, we believe in communication.

That's why we created game-changing technology to manage our business and mobile apps for our flight crew customers to communicate with our drivers at the touch of a finger.

SkyHop Global provides exceptional solutions to our business partners on a daily basis.


The Station Leader will be responsible for the operation in support of company goals and objectives with the ability to advocate for the local team.



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