Front Desk Representative
4 weeks ago
Job Summary:
The Front Desk Agent is responsible for providing exceptional guest service and ensuring a seamless check-in and check-out experience for our guests. This role requires a high level of attention to detail, excellent communication skills, and the ability to multitask in a fast-paced environment.
Key Responsibilities:- Answer guest inquiries and provide information about hotel amenities and services
- Process guest check-ins and check-outs in a friendly and efficient manner
- Manage guest room assignments and ensure accurate room inventory
- Handle guest complaints and resolve issues in a professional and courteous manner
- Maintain a clean and organized front desk area
- Perform other duties as assigned by management
- High school diploma or equivalent required
- Previous experience in a hotel or hospitality setting preferred
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and multitask
- Basic computer skills and knowledge of hotel software
- Ability to maintain confidentiality and handle sensitive information
- A competitive salary and benefits package
- Opportunities for career advancement and professional growth
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance
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Front Desk Representative
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Front Desk Associate
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Front Desk Associate
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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