Hair Salon Operations Manager
4 weeks ago
About the Role:
We are seeking a highly skilled Front Desk Supervisor to lead our front desk operations at TEEZ Hair Studio in Highland Village, TX. This role is perfect for someone who is passionate about the beauty industry and providing exceptional customer service.
Key Responsibilities:
- Oversee the front desk operations and ensure a smooth check-in and check-out process for clients
- Manage appointment scheduling and coordinate with stylists to ensure efficient workflow
- Handle customer inquiries, complaints, and feedback in a professional and timely manner
- Train and supervise front desk staff to maintain a high level of customer service
- Assist with inventory management and retail sales
Requirements:
- Prior experience in a similar role within the beauty or hospitality industry
- Excellent communication and interpersonal skills
- Proficient in salon management software and Microsoft Office
- Ability to multitask and work in a fast-paced environment
- A friendly and professional demeanor with a passion for customer satisfaction
- Previous experience in sales with sales quotas
About Us:
TEEZ Hair Studio has been a staple in Highland Village for over 5 years, providing top-notch hair and beauty services to our loyal customers. Our team is dedicated to creating a welcoming and inclusive environment, where both clients and employees feel valued and appreciated.
What We Offer:
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Employee discounts
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
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