Sales and Customer Service Coordinator

4 weeks ago


Miami, Florida, United States Kimpton Hotels & Restaurants Full time

We're a boutique hotel company that's all about creating heartfelt, human connections. Our founder, Bill Kimpton, believed that genuine connections make people's lives better. That's still our purpose today.

As a Sales Coordinator, you'll be part of a team that's passionate about improving the lives of coworkers, guests, and communities. You'll work with Sales Managers to execute group bookings, coordinate with clients, and ensure accurate billing.

You'll be responsible for:

* Completing contracts and proposals with accuracy
* Communicating timely and professionally with clients
* Setting up accurate billing for each individual group
* Entering pertinent information into Sales, POS, and Event Management systems
* Running group reports and maintaining group bookings in property systems
* Taking leads and processing them in our sales system

We're looking for someone with 2 years of experience in the hospitality industry, a Bachelor's degree in hospitality (preferred), and strong computer skills. You'll need to be well-organized, detail-oriented, and have excellent follow-up skills.

We're committed to creating a culture that reflects the diversity of our guests. We welcome and celebrate people of all backgrounds, lifestyles, and experiences.

If you're passionate about creating ridiculously personable experiences for guests, we want to hear from you.



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