Patient Access Representative II Good Samaritan Evenings
4 weeks ago
We are seeking a highly skilled Patient Access Representative II to join our team at Good Samaritan Hospital. As a key member of our patient access team, you will be responsible for ensuring seamless patient registration and scheduling processes, while providing exceptional customer service to our patients and families.
Key Responsibilities- Perform patient registration and scheduling duties, ensuring accurate and complete demographic information is obtained.
- Employ effective communication and negotiation skills to collect patient liability and secure payment.
- Verify insurance coverage and benefits, and obtain necessary authorizations for hospital services.
- Collaborate with healthcare teams to ensure timely and efficient patient flow.
- Maintain accurate and up-to-date patient records, adhering to confidentiality and compliance standards.
- High school diploma or equivalent required; some college coursework preferred.
- 0-1 year of customer service experience in a healthcare setting.
- Basic computer skills and knowledge of medical terminology.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Excellent communication and interpersonal skills.
This role requires the ability to work in a hospital setting, with potential exposure to life-threatening patient conditions. The ideal candidate will be able to work effectively in a team environment, with a focus on providing exceptional patient care and service.
Conifer Health Solutions is an equal opportunity employer, committed to diversity and inclusion in the workplace. We offer a competitive benefits package and opportunities for professional growth and development.
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