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Customer Support Specialist II

2 months ago

Miami, United States Essilor Full time

Position Overview:
The primary objective of this role is to serve as a representative of Essilor, delivering exceptional service to our clientele.

Key Responsibilities:
This position involves tasks that are typically routine, necessitating careful analysis and the application of individual judgment. Responsibilities include:

  • Providing high-quality assistance to customers in various sectors.
  • Engaging with clients to address inquiries and resolve issues effectively.
  • Utilizing problem-solving skills to enhance customer satisfaction.

Qualifications:
Ideal candidates should possess strong communication skills and a commitment to delivering outstanding service in a dynamic environment.