Customer Service Representative/Dispatcher/Scheduler
3 weeks ago
Job Title: Customer Service Representative/Dispatcher/Scheduler
Job Summary: We are seeking a highly skilled Customer Service Representative/Dispatcher/Scheduler to join our team at Access 2 Interpreters, LLC. As a key member of our dispatch team, you will be responsible for managing a high volume of phone calls, scheduling multilingual interpreters for assignments, and conducting inspections to ensure quality control.
Responsibilities:
- Manage a high volume of phone calls and schedule multilingual interpreters for assignments
- Conduct inspections and ensure quality control
- Collect, enter, and analyze data
- Submit reports
- Monitor and review progress and accuracy
Requirements:
- High school diploma and customer service/dispatch experience
- Types at least 35 WPM and possesses intermediate computer skills
- Proficient in Microsoft Excel
- Willing to work from the office
Benefits:
- Paid holidays after 90 days
- Ten (10) days of Paid Time Off after 90 days
- Medical, Dental, Vision, and Life
- 401K and Profit Sharing
- Free parking
About Us: Access 2 Interpreters, LLC. is a leading provider of interpretation services. We are committed to providing high-quality services to our clients and are seeking a skilled Customer Service Representative/Dispatcher/Scheduler to join our team.
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