Customer Service Representative/Dispatcher/Scheduler

3 weeks ago


Columbus, Ohio, United States Access 2 Interpreters, LLC. Full time

Job Title: Customer Service Representative/Dispatcher/Scheduler

Job Summary: We are seeking a highly skilled Customer Service Representative/Dispatcher/Scheduler to join our team at Access 2 Interpreters, LLC. As a key member of our dispatch team, you will be responsible for managing a high volume of phone calls, scheduling multilingual interpreters for assignments, and conducting inspections to ensure quality control.

Responsibilities:

  • Manage a high volume of phone calls and schedule multilingual interpreters for assignments
  • Conduct inspections and ensure quality control
  • Collect, enter, and analyze data
  • Submit reports
  • Monitor and review progress and accuracy

Requirements:

  • High school diploma and customer service/dispatch experience
  • Types at least 35 WPM and possesses intermediate computer skills
  • Proficient in Microsoft Excel
  • Willing to work from the office

Benefits:

  • Paid holidays after 90 days
  • Ten (10) days of Paid Time Off after 90 days
  • Medical, Dental, Vision, and Life
  • 401K and Profit Sharing
  • Free parking

About Us: Access 2 Interpreters, LLC. is a leading provider of interpretation services. We are committed to providing high-quality services to our clients and are seeking a skilled Customer Service Representative/Dispatcher/Scheduler to join our team.



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