Enterprise Systems Consultant
2 weeks ago
Position: Enterprise Systems Consultant
Objective:
We are seeking an Enterprise Systems Consultant to collaborate closely with a Named Account Manager within a designated region. The primary goal of the Enterprise Systems Consultant is to provide technical support to the sales team throughout the entire sales process, including pre-sales, sales engagements, and post-sales support.
Key Responsibilities:
- Pre-sales: Assist in evaluating sales opportunities from a technical perspective.
- Sales Engagements: Serve as the principal technical expert during sales meetings, addressing customer inquiries and educating clients and partners on various topics, including features, specifications, functionality, and integration.
- Technical Proficiency: Be knowledgeable about networking applications and solutions.
- Post-sales Support: Act as the primary technical liaison for designated accounts, addressing technical concerns and collaborating with the technical support team and engineering to resolve customer issues.
- Training: Provide post-sales training assistance to identified clients.
Required Qualifications:
- 5 - 8 years of experience in technical or pre-sales support as a sales or systems engineer.
- 5 - 7 years of experience in managing LAN/WAN/Internet services.
- Strong knowledge of DNS, NFS, SMTP, HTTP, and TCP/IP protocols.
- Familiarity with technologies such as Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, and Anti-Virus solutions.
- In-depth understanding of protocols and technologies including RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, and 3DES.
- Experience with encryption and authentication technologies is essential.
- Excellent presentation and communication skills.
- The Enterprise Systems Consultant is expected to regularly engage in sales activities outside of their office or home office, including travel as necessary to facilitate sales.
Educational Background:
- A Bachelor's Degree or equivalent experience is required; a Graduate Degree is preferred.
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