Customer Service and Bookkeeping Associate

3 days ago


Concord, North Carolina, United States Finks Unlimited Full time
Job Overview

Finks Unlimited is seeking a highly skilled Customer Service Representative and Bookkeeper to join our team. As a key member of our team, you will be responsible for providing exceptional customer service, processing requests, and maintaining accurate financial records.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Process customer requests and maintain accurate records in QuickBooks
  • Communicate effectively with customers, colleagues, and management to ensure seamless service delivery
  • Stay up-to-date with company policies and procedures to provide accurate information to customers
  • Perform bookkeeping tasks, including invoicing, reconciliations, and financial reporting
Requirements
  • High school diploma or equivalent required; previous experience in customer service and bookkeeping preferred
  • Excellent communication and interpersonal skills
  • Ability to work well under pressure and meet deadlines
  • Proficiency in QuickBooks and other relevant software
  • Strong organizational and time management skills
What We Offer
  • Competitive compensation and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment


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