Nike Retail Associate

4 weeks ago


Concord, North Carolina, United States NIKE Full time
Customer Service Expertise

As a Nike Retail Associate, you will be the face of NIKE, delivering exceptional customer experiences and exceeding customer expectations at every step of their journey. You will be enthusiastic, excited, and knowledgeable about NIKE products and services, using your positive attitude and passion to support customer needs.

Key Responsibilities
  • Provide exceptional customer service, making customers feel welcome and cared for.
  • Operate a cash register, shipping, and receiving duties, stocking products, cleaning, and building visual displays.
  • Be knowledgeable about NIKE products and services, using your expertise to guide customers in making the best decisions for them.
  • Work collaboratively with your team to achieve sales goals and provide a positive shopping experience for customers.

What We Offer
  • Discounts for you and your family from Nike, Converse, and Jordan up to 50% off.
  • Accrued Paid Time Off and Holiday Pay.
  • Eligibility for 401(k) Plan, CERA, Employee Assistance Program, Mental and Emotional Health, Financial Coaching and Education, Child Development Support and Caregiving Benefits.
  • Health Savings Accounts and Flexible Savings Accounts after 12 months of continuous employment.
  • The opportunity to buy Nike stock at a discount through our Employee Stock Purchase Plan (ESPP).
  • Access to support through Optum Employee Assistance Program at no cost for you and your family.
  • Tuition Reimbursement up to $5,250 per calendar year for full-time Retail Associates.

Requirements
  • Must be at least 18 years old.
  • Flexibility to work nights, weekends, and holidays based on store needs.
  • Ability to learn and train on the latest products and technologies.
  • Physical requirements include the ability to bend, squat, reach, climb a ladder, and stand for extended periods of time with or without reasonable accommodations.

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