Lexus Service Representative
3 days ago
We are seeking a highly skilled Lexus Service Representative to join our team at Toyota/Lexus of Knoxville. As a key member of our service department, you will be responsible for ensuring our customers receive prompt, courteous, and effective service.
About the RoleThis is a full-time position that requires strong organizational and communication skills, as well as the ability to manage multiple priorities in a fast-paced environment.
Responsibilities- Oversee the flow of work in the drive lane to ensure efficient customer service
- Take ownership of customer experiences by performing tasks that leave a positive impression
- Provide exceptional support for owner inquiries, whether phone or in-person
- Manage daily technician inventory to consistently sell service time to customers
- Distribute work between technicians efficiently
The ideal candidate will have experience working in a similar role, preferably in the automotive industry.
Benefits- Competitive salary: $45,000 - $60,000 per year
- Comprehensive insurance plans, including medical, dental, and vision
- 401(k) retirement plan with company match
- Paid holidays and vacation time
- Employee discounts on vehicles and services
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