Lexus Service Representative

3 days ago


Knoxville, Tennessee, United States ToyotaLexus of Knoxville Full time
Job Summary

We are seeking a highly skilled Lexus Service Representative to join our team at Toyota/Lexus of Knoxville. As a key member of our service department, you will be responsible for ensuring our customers receive prompt, courteous, and effective service.

About the Role

This is a full-time position that requires strong organizational and communication skills, as well as the ability to manage multiple priorities in a fast-paced environment.

Responsibilities
  • Oversee the flow of work in the drive lane to ensure efficient customer service
  • Take ownership of customer experiences by performing tasks that leave a positive impression
  • Provide exceptional support for owner inquiries, whether phone or in-person
  • Manage daily technician inventory to consistently sell service time to customers
  • Distribute work between technicians efficiently

The ideal candidate will have experience working in a similar role, preferably in the automotive industry.

Benefits
  • Competitive salary: $45,000 - $60,000 per year
  • Comprehensive insurance plans, including medical, dental, and vision
  • 401(k) retirement plan with company match
  • Paid holidays and vacation time
  • Employee discounts on vehicles and services


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