Lexus Service Ambassador

7 days ago


Knoxville, Tennessee, United States ToyotaLexus of Knoxville Full time
About Us

Lexus of Knoxville is a company that values its employees and treats them like family. We offer ongoing training programs, advancement opportunities, and a progressive culture.

Our Commitment to Excellence

We strive to serve our customers in the most professional and communicative way possible. Our team members are friendly, upbeat, and personally attentive.

The Role

This position requires an individual who can handle incoming phone calls, process payments from service customers, and transfer calls to the appropriate parties. The successful candidate will also schedule appointments for customers with special order parts and handle customer complaints with integrity.

Responsibilities
  • Respond to all incoming phone calls in a timely and professional manner
  • Cashier duties include handling payments from service customers
  • Transfer calls to the correct department or personnel
  • Schedule appointments for customers with special order parts
  • Address customer complaints in a fair and respectful manner
Qualifications
  • Excellent communication skills with customers
  • A professional and well-groomed appearance
  • Ability to pass a pre-employment background check and drug screen
Benefits
  • Eligible associates receive insurance plans, including medical, dental, and vision coverage
  • Life and disability insurance are available to eligible associates
  • A 401K plan is offered to eligible associates
  • Paid holidays and vacation time are provided for eligible associates
  • Employee discounts are available
  • A drug-free workplace is maintained
Equal Opportunity Employer

Lexus of Knoxville prohibits discrimination and harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.



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