Auto Parts Sales Specialist
6 days ago
We are seeking a highly skilled Auto Parts Sales Specialist to join our team at Toyota/Lexus of Knoxville. This role requires excellent customer service skills, strong organizational abilities, and a passion for delivering exceptional results.
About the Role- This position is responsible for providing high-level service to internal and external customers by assisting them in selecting required parts in a friendly, professional, and efficient manner.
- The ideal candidate will be able to work in a fast-paced environment, maintaining a clean and organized workspace while ensuring all internal requests for parts are billed on service repair orders.
- Provides high-level service to internal and external customers.
- Assists customers in selecting required parts, informing them of companion part requirements and specials.
- Answers phone calls, providing price quotes and other information.
- Pulls and fills orders from stock.
- Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
- Lociates out-of-stock parts from outside sources and submits emergency orders if necessary.
- Notifies the service advisor and customer when special-ordered parts have been received.
- Follows up on back-ordered parts.
- Replenishes assigned inventory daily.
- Assists outside sales representatives with their orders.
- Makes sure all internal requests for parts are billed on service repair orders.
- Receives payment from retail customers.
- Issues credit for parts returned, verifying original invoices or numbers.
- Sets up orders for daily shipment, delivery, or pick-up.
- Keeeps front and rear counter areas clean and uncluttered.
- Maintains professional appearance.
- Reliable attendance at scheduled shifts.
- A High School Diploma or equivalent is required.
- Experience with auto parts sales is preferred.
- The ability to work in a fast-paced environment is essential.
- Strong organizational and time management skills are necessary.
As an Auto Parts Sales Specialist at Toyota/Lexus of Knoxville, you will enjoy a competitive salary range of $45,000 - $65,000 per year, depending on experience. Additionally, you will receive a comprehensive benefits package, including:
- Insurance plans available for eligible full-time associates
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Disability Insurance
- Voluntary Accidental Insurance
- Voluntary Critical Insurance
- 401k retirement plan
- Paid Holidays for eligible associates
- Paid Vacations for eligible associates
- Employee discounts
- Sick Leave for eligible associates
- Drug-Free workplace
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