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IT Support Specialist

2 months ago

Hamtramck, Michigan, United States McCann Worldgroup Shanghai Full time
Job Title: IT Support Specialist

Commonwealth//McCann is seeking a highly skilled IT Support Specialist to join our team in Detroit, Michigan.

Job Summary:

The IT Support Specialist will provide technical assistance and support to our employees, ensuring that they have the necessary tools and resources to perform their jobs efficiently.

Key Responsibilities:

  • Provide technical support for hardware, software, and network issues
  • Configure and troubleshoot desktops, laptops, printers, and other equipment
  • Assist with hardware repair and maintenance
  • Support audio-visual equipment in conference rooms
  • Unpack, configure, and install new equipment
  • Collaborate with the IT team to resolve complex technical issues

Requirements:

  • 1-2 years of relevant experience in IT support
  • Working knowledge of Macs and PCs
  • Experience with Microsoft Office 2007 and above, Adobe Creative Suite, and other common desktop applications
  • Ability to work in a fast-paced environment and take direction well
  • Excellent problem-solving skills and attention to detail

What We Offer:

Commonwealth//McCann is an EEO/AA employer and offers a competitive salary and benefits package.

How to Apply:

Interested candidates should submit their resume and cover letter through our website.