Manufacturing Network Support Specialist
2 weeks ago
We are seeking a highly skilled and experienced IT Support Specialist to join our team in the manufacturing sector. As a key member of our IT team, you will be responsible for providing technical support and assistance to our manufacturing floor staff, ensuring the smooth operation of our production processes.
Key Responsibilities- Provide technical support and assistance to manufacturing floor staff, resolving hardware and software issues in a timely and efficient manner.
- Install, configure, and maintain computer systems, networks, and peripherals, ensuring optimal performance and security.
- Collaborate with production teams to identify and resolve technical issues, improving overall production efficiency and quality.
- Develop and maintain technical documentation, ensuring accurate and up-to-date information for future reference.
- Stay up-to-date with the latest technologies and trends, applying this knowledge to improve our IT infrastructure and services.
- 3-7 years of experience in IT support, preferably in a manufacturing environment.
- Strong knowledge of computer systems, networks, and peripherals, including Windows PCs and Cisco LAN/WAN infrastructure.
- Excellent analytical, communication, and interpersonal skills, with the ability to develop strong relationships with business partners and team members.
- Ability to work independently and as part of a team, with a strong focus on customer satisfaction and service delivery.
- Preferred qualifications include experience with remote PC management tools, client hardware use, repair, and replacement, and knowledge of ITIL concepts.
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Manufacturing Network Support Specialist
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RF Network Performance Specialist
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