Customer Success Professional
4 days ago
DealHub is a leading provider of sales engagement and revenue optimization solutions, empowering businesses to streamline their sales processes and drive growth. As a company that advocates a customer-first approach, we're seeking a seasoned Customer Success Manager to join our Austin, TX team.
Key Responsibilities- Lead customer onboarding and implementation processes, ensuring seamless adoption of our solutions.
- Develop and maintain strong relationships with SMB customers, understanding their business objectives and identifying opportunities to drive value and ROI.
- Collaborate with cross-functional teams to advocate for customer needs and ensure a seamless customer experience.
- Conduct regular business reviews with customers, proactively identifying and addressing any issues or concerns to ensure customer satisfaction and retention.
- Identify upsell and expansion opportunities within existing accounts, working closely with the Sales team.
- 3+ years of proven experience as a Customer Success Manager from SaaS companies.
- Excellent customer-facing approach with fluent communication skills (verbal and written).
- Proven hands-on experience with leading onboarding and implementation processes.
- Proven experience and understanding of CRM (Salesforce/Dynamics/Hubspot).
- Good understanding of sales and business processes.
- Ability to act as a trusted advisor in front of C-suite and senior levels.
- Strong problem-solving and work-under-pressure ability.
- Experience with CPQ tools (an advantage).
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Customer Success Professional
4 weeks ago
Austin, Texas, United States Userpilot Full timeCustomer Success ManagerUserpilot is seeking a highly skilled Customer Success Manager to join our team. As a key member of our customer-facing team, you will be responsible for building and maintaining strong relationships with our customers, ensuring their success with our product.Key Responsibilities:Customer Advocacy: Act as the primary point of contact...
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Customer Success Professional
4 days ago
Austin, Texas, United States Userpilot Full timeCustomer Success ManagerUserpilot is a cutting-edge company that helps teams personalize the product experience at scale. Our innovative solution enables product teams to create contextual user experiences that trigger for the right person at the right stage of the user journey, optimizing user activation and feature engagement.Key ResponsibilitiesDevelop...
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Customer Success Professional
2 weeks ago
Austin, Texas, United States Workiz Inc. Full timeCustomer Success ManagerAre you passionate about helping businesses thrive in a fast-paced environment where innovation meets results? At Workiz Inc., we're at the forefront of change, driving success in the field service industry. Our all-in-one platform empowers field and home service businesses with tools to streamline scheduling, dispatching, invoicing,...
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Customer Success Professional
1 week ago
Austin, Texas, United States CDK Global Full timeAbout the RoleAs a Customer Success Intern at CDK Global, you will play a vital role in ensuring the success and satisfaction of our valued customers. You will work closely with the Regional Manager and their team to engage in a wide range of activities that include internal reporting, strategic account planning, assisting with business transformation...
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Customer Success Professional
4 weeks ago
Austin, Texas, United States CDK Global Full timeAbout the RoleAs a Customer Success Intern at CDK Global, you will play a critical role in ensuring the success and satisfaction of our valued customers. You will work closely with the Regional Manager and their team to engage in a wide range of activities that include internal reporting, strategic account planning, assisting with business transformation...
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Customer Success Professional
8 hours ago
Austin, Texas, United States CDK Global Full timeAbout the RoleAs a Customer Success Intern at CDK Global, you will play a critical role in ensuring the success and satisfaction of our valued customers. You will work closely with the Regional Manager and their team to engage in a wide range of activities that include internal reporting, strategic account planning, assisting with business transformation...
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Senior Customer Success Professional
4 weeks ago
Austin, Texas, United States BriteCore Full timeJob Title: Senior Customer Success EngineerAt BriteCore, we're seeking a highly skilled Senior Customer Success Engineer to join our team. As a key member of our Customer Success organization, you will play a critical role in ensuring the satisfaction of our clients through impactful engagements that drive business value.Key Responsibilities:Minimize churn...
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Customer Success Manager
3 weeks ago
Austin, Texas, United States Zendesk Full timeAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our Global Scaled Customer Success organization. As a key member of our team, you will be responsible for delivering exceptional customer experiences, driving customer growth, and ensuring customer satisfaction.Key ResponsibilitiesDevelop and execute comprehensive customer success...
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Customer Success Manager
2 weeks ago
Austin, Texas, United States Zendesk Full timeAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our Global Scaled Customer Success organization. As a key member of our team, you will be responsible for delivering exceptional customer experiences, driving customer growth, and ensuring customer satisfaction.Key ResponsibilitiesDevelop and execute comprehensive customer success...
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Customer Success Manager
4 weeks ago
Austin, Texas, United States Zendesk Full timeAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our Global Scaled Customer Success organization. As a key member of our team, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic account management.Key ResponsibilitiesDevelop and execute comprehensive customer...
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Customer Success Manager
2 weeks ago
Austin, Texas, United States Primary Talent Partners Full timeCustomer Success ManagerWe are seeking a highly skilled Customer Success Manager to join our team at Primary Talent Partners. As a key member of our organization, you will be responsible for driving customer success and delivering measurable outcomes.Key Responsibilities:Develop and execute customer success plans to drive business growth and customer...
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Customer Success Manager
3 days ago
Austin, Texas, United States Jacobs Full timeJob Title: Customer Success ManagerAt Jacobs, we are seeking a highly skilled Customer Success Manager to join our team. As a key member of our Customer Success team, you will be responsible for ensuring the successful adoption and renewal of our StreetLight InSight product among our transportation and urban planning industry customers.Key...
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Customer Success Manager
2 weeks ago
Austin, Texas, United States MongoDB Full timeAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at MongoDB. As a key member of our customer-facing organization, you will be responsible for driving customer success and growth across our customer base.Key ResponsibilitiesDevelop and execute account plans to mitigate risk and drive growth across your portfolio of...
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Customer Success Manager
4 weeks ago
Austin, Texas, United States Jacobs Full timeJob Title: Customer Success ManagerAt Jacobs, we are seeking a highly skilled Customer Success Manager to join our team. As a key member of our Customer Success team, you will be responsible for ensuring the successful adoption and utilization of our StreetLight InSight product by our customers in the transportation and urban planning industries.Key...
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Customer Success Strategist
2 weeks ago
Austin, Texas, United States Duo Security Full timeAbout Duo SecurityDuo Security, a Cisco company, is a leading provider of multi-factor authentication and secure access solutions. Our mission is to democratize security by making it easy and effective for everyone.Job SummaryWe are seeking a highly motivated and experienced Customer Success Manager to join our team. As a Customer Success Manager, you will...
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Customer Success Associate
4 weeks ago
Austin, Texas, United States ManyChat Full timeAbout ManyChatManyChat is a leading Chat Marketing platform that helps businesses engage with their customers on various messaging channels. With a strong presence in over 170 countries, we're an official Meta Business Partner, backed by top investors.Job DescriptionWe're seeking a Customer Success Associate to join our Customer Success team. This is a...
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Customer Success Manager
4 weeks ago
Austin, Texas, United States Iodine Software Full timeJob Title: Customer Success ManagerWe are seeking a highly skilled Customer Success Manager to join our team at Iodine Software. As a key member of our Customer Experience team, you will be responsible for developing and maintaining strong relationships with our customers, ensuring their success with our clinical AI technology.About Iodine SoftwareIodine...
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Customer Success Manager
2 weeks ago
Austin, Texas, United States Iodine Software Full timeJob Title: Customer Success ManagerWe are seeking a highly skilled Customer Success Manager to join our team at Iodine Software. As a key member of our Customer Experience team, you will be responsible for developing and maintaining strong relationships with our customers, ensuring their success with our clinical AI technology.About Iodine SoftwareIodine...
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Customer Success Manager
2 weeks ago
Austin, Texas, United States Kastle Systems Full timeCustomer Success ManagerKastle Systems is seeking a highly skilled Customer Success Manager to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic account management.Key Responsibilities:Build and maintain strong relationships with...
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Customer Success Manager
4 weeks ago
Austin, Texas, United States Meltwater Full timeAbout the RoleWe are seeking a highly motivated and experienced Customer Success Manager to join our team at Meltwater. As a key member of our customer success team, you will be responsible for driving customer satisfaction and growth through proactive engagement, strategic guidance, and exceptional customer service.Key ResponsibilitiesCollaborate with...