Customer Success Professional

6 hours ago

Austin, Texas, United States CDK Global Full time
About the Role

As a Customer Success Intern at CDK Global, you will play a vital role in ensuring the success and satisfaction of our valued customers. You will work closely with the Regional Manager and their team to engage in a wide range of activities that include internal reporting, strategic account planning, assisting with business transformation projects, acting as an intermediary for cross-functional teams, and contributing to team culture and transformation.

Key Responsibilities
  • Assist in maintaining pre-established relationships with dealership management.
  • Assess dealership risk factors, identify risk mitigation strategies to ensure continued success of CDK applications.
  • Prepare client-specific reports and presentations to educate and drive growth.
  • Collaborate with Sales team, helping to grow CDK business and customer experience.
  • Identify opportunities, creating a plan for addressing training needs for dealership staff.
  • Work closely with Sr. CSMs; occasionally assisting where needed.
  • Seek and listen to feedback. Demonstrate a positive outlook on work. Provide recognition to peers.
Qualifications and Requirements
  • Must be a matriculated college student working towards an associate's, bachelor's, or master's degree in business or any related field.
  • Strong interest in Relationship Management, Automotive Tech or related field.
  • Strong communication skills (verbal and written).
  • Proficient in MS Office Suite (Excel, Word, and PowerPoint).
  • Strong Analytical skills.
  • Some overnight travel may be required.
About CDK Global

CDK Global is committed to fair and equitable compensation practices. Compensation packages are based on several factors, including but not limited to skills, experience, certifications, and work location. The total compensation package for this position may also include annual performance bonus, benefits and/or other applicable incentive compensation plans.

We offer Medical, dental, and vision benefits in addition to:

  • Paid Time Off (PTO)
  • 401K Matching Program
  • Tuition Reimbursement

At CDK, we believe inclusion and diversity are essential in inspiring meaningful connections to our people, customers and communities. We are open, curious and encourage different views, so that everyone can be their best selves and make an impact.

CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, creed or religion, age, disability (including pregnancy), results of genetic testing, service in the military, veteran status or any other category protected by law.

  • Customer Success Professional

    1 month ago

    Austin, Texas, United States ManyChat Full time

    About the RoleWe are seeking a highly skilled Customer Success Associate to join our team at ManyChat, a leading Chat Marketing platform. As a key member of our Customer Success team, you will be responsible for delivering exceptional support to our customers, ensuring their success and satisfaction with our platform.Key ResponsibilitiesCustomer Engagement:...

  • Customer Success Professional

    3 weeks ago

    Austin, Texas, United States Userpilot Full time

    Customer Success ManagerUserpilot is seeking a highly skilled Customer Success Manager to join our team. As a key member of our customer-facing team, you will be responsible for building and maintaining strong relationships with our customers, ensuring their success with our product.Key Responsibilities:Customer Advocacy: Act as the primary point of contact...

  • Customer Success Professional

    6 days ago

    Austin, Texas, United States Workiz Inc. Full time

    Customer Success ManagerAre you passionate about helping businesses thrive in a fast-paced environment where innovation meets results? At Workiz Inc., we're at the forefront of change, driving success in the field service industry. Our all-in-one platform empowers field and home service businesses with tools to streamline scheduling, dispatching, invoicing,...

  • Customer Success Professional

    2 weeks ago

    Austin, Texas, United States CDK Global Full time

    About the RoleAs a Customer Success Intern at CDK Global, you will play a critical role in ensuring the success and satisfaction of our valued customers. You will work closely with the Regional Manager and their team to engage in a wide range of activities that include internal reporting, strategic account planning, assisting with business transformation...

  • Senior Customer Success Professional

    3 weeks ago

    Austin, Texas, United States BriteCore Full time

    Job Title: Senior Customer Success EngineerAt BriteCore, we're seeking a highly skilled Senior Customer Success Engineer to join our team. As a key member of our Customer Success organization, you will play a critical role in ensuring the satisfaction of our clients through impactful engagements that drive business value.Key Responsibilities:Minimize churn...

  • Customer Success Professional

    3 weeks ago

    Austin, Texas, United States Ziff Davis Full time

    Unlock Career Opportunities at Ziff Davis ShoppingAt Ziff Davis Shopping, we empower millions of shoppers to discover and save, delivering exceptional consumer and merchant-advertiser experiences across a portfolio of leading mobile and ecommerce brands.Our domestic brands include a diverse range of exciting opportunities, including:ManagerAccount...

  • Customer Success Manager

    2 days ago

    Austin, Texas, United States Zendesk Full time

    About the RoleWe are seeking a highly skilled Customer Success Manager to join our Global Scaled Customer Success organization. As a key member of our team, you will be responsible for delivering exceptional customer experiences, driving customer growth, and ensuring customer satisfaction.Key ResponsibilitiesDevelop and execute comprehensive customer success...

  • Customer Success Manager

    1 week ago

    Austin, Texas, United States Zendesk Full time

    About the RoleWe are seeking a highly skilled Customer Success Manager to join our Global Scaled Customer Success organization. As a key member of our team, you will be responsible for delivering exceptional customer experiences, driving customer growth, and ensuring customer satisfaction.Key ResponsibilitiesDevelop and execute comprehensive customer success...

  • Customer Success Manager

    3 weeks ago

    Austin, Texas, United States Zendesk Full time

    About the RoleWe are seeking a highly skilled Customer Success Manager to join our Global Scaled Customer Success organization. As a key member of our team, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic account management.Key ResponsibilitiesDevelop and execute comprehensive customer...

  • Customer Success Manager

    6 days ago

    Austin, Texas, United States Primary Talent Partners Full time

    Customer Success ManagerWe are seeking a highly skilled Customer Success Manager to join our team at Primary Talent Partners. As a key member of our organization, you will be responsible for driving customer success and delivering measurable outcomes.Key Responsibilities:Develop and execute customer success plans to drive business growth and customer...

  • Customer Success Manager

    6 days ago

    Austin, Texas, United States MongoDB Full time

    About the RoleWe are seeking a highly skilled Customer Success Manager to join our team at MongoDB. As a key member of our customer-facing organization, you will be responsible for driving customer success and growth across our customer base.Key ResponsibilitiesDevelop and execute account plans to mitigate risk and drive growth across your portfolio of...

  • Customer Success Manager

    3 weeks ago

    Austin, Texas, United States Jacobs Full time

    Job Title: Customer Success ManagerAt Jacobs, we are seeking a highly skilled Customer Success Manager to join our team. As a key member of our Customer Success team, you will be responsible for ensuring the successful adoption and utilization of our StreetLight InSight product by our customers in the transportation and urban planning industries.Key...

  • Customer Success Manager

    4 weeks ago

    Austin, Texas, United States Amazon Full time

    About the RoleWe are seeking a highly skilled and experienced Manager to lead our Customer Success team in the Amazon Vendor Services organization. As a Manager, you will be responsible for driving business growth and development for our top-selling partners, while ensuring a positive experience for our customers.Key ResponsibilitiesCreate and execute...

  • Customer Success Strategist

    6 days ago

    Austin, Texas, United States Duo Security Full time

    About Duo SecurityDuo Security, a Cisco company, is a leading provider of multi-factor authentication and secure access solutions. Our mission is to democratize security by making it easy and effective for everyone.Job SummaryWe are seeking a highly motivated and experienced Customer Success Manager to join our team. As a Customer Success Manager, you will...

  • Customer Success Manager

    4 weeks ago

    Austin, Texas, United States Amazon Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Success Manager to lead a team of professionals responsible for driving growth and development of our most influential Sellers on the Amazon platform.Key ResponsibilitiesDevelop and execute business strategies to deliver growth and positive experience for SellersLead a team of Customer...

  • Customer Success Associate

    2 weeks ago

    Austin, Texas, United States ManyChat Full time

    About ManyChatManyChat is a leading Chat Marketing platform that helps businesses engage with their customers on various messaging channels. With a strong presence in over 170 countries, we're an official Meta Business Partner, backed by top investors.Job DescriptionWe're seeking a Customer Success Associate to join our Customer Success team. This is a...

  • Customer Success Manager

    3 weeks ago

    Austin, Texas, United States Iodine Software Full time

    Job Title: Customer Success ManagerWe are seeking a highly skilled Customer Success Manager to join our team at Iodine Software. As a key member of our Customer Experience team, you will be responsible for developing and maintaining strong relationships with our customers, ensuring their success with our clinical AI technology.About Iodine SoftwareIodine...

  • Customer Success Manager

    5 days ago

    Austin, Texas, United States Iodine Software Full time

    Job Title: Customer Success ManagerWe are seeking a highly skilled Customer Success Manager to join our team at Iodine Software. As a key member of our Customer Experience team, you will be responsible for developing and maintaining strong relationships with our customers, ensuring their success with our clinical AI technology.About Iodine SoftwareIodine...

  • Customer Success Manager

    5 days ago

    Austin, Texas, United States Kastle Systems Full time

    Customer Success ManagerKastle Systems is seeking a highly skilled Customer Success Manager to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic account management.Key Responsibilities:Build and maintain strong relationships with...

  • Customer Success Manager

    2 weeks ago

    Austin, Texas, United States Meltwater Full time

    About the RoleWe are seeking a highly motivated and experienced Customer Success Manager to join our team at Meltwater. As a key member of our customer success team, you will be responsible for driving customer satisfaction and growth through proactive engagement, strategic guidance, and exceptional customer service.Key ResponsibilitiesCollaborate with...