Mission Critical Administrative Professional
6 days ago
About General Dynamics Information Technology
We are a global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community.
Our team of experts extracts the power of technology to create immediate value and deliver solutions at the edge of innovation.
We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development.
Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.
Salary Range
The estimated salary for this position is between $27.82 - $34.50 per hour.
This salary range is based on experience, geographic location, and contractual requirements.
Job Description
As an Administrative Assistant III, you will be part of a support requirement that enables two Mission Centers.
You will work closely with other travel, HR, and support staffs to ensure complete accuracy of passenger manifests for each flight movement to/from the field.
Your primary duties will involve supporting an agreement with another government agency (OGA) for the transportation of some of the OGA's cargo and K-9s.
This includes regular communication with the OGA's POCs to gain passenger information for each flight.
You will also monitor and respond to requests via the Sponsor's internal electronic messaging system, track status against flight manifests and ensure all documents are current and valid.
Additionally, you will coordinate and track all cargo, record information, and communicate information to all necessary parties.
You will backup and cross-train with another Travel Coordinator in all manifests and program SOPs.
The office pace is deemed medium and ebbs and flows based on external factors such as FAA regulations, flight delays/anomalies, and customer special requests.
As an Administrative Assistant, you will communicate information to the passenger, field travel team, and contractor regarding passenger/cargo manifests, flight arrival/departure times, and lost and found items.
You will also check Program-shared correspondence and respond accordingly.
In addition to answering simple requests, you will be required to do additional research to resolve any complex issues.
You will answer communications from customers including phone calls and instant messaging, and routes requests accordingly.
You will take care of customer travel, electronic messages, baggage, travel schedule, requirements of carrying classified documents and battery restrictions.
If there are any discrepancies, you will contact the appropriate travel coordinator and together they determine the way forward to ensure an accurate manifest following field and FAA protocol.
You will notify the Program Manager of any special requests, VIPs, and K9s that are travelling on the flight.
On flight departures, your priority will be to complete the passenger manifest and complete all official forms of communication timely and with accuracy.
When writing communications, you will ensure that they are complete and accurate.
You will ensure all cargo manifests are received in timely manner, and send the information forward via the sponsor messaging system and proper email when required.
Requirements
To succeed in this role, you must have an active Top Secret/SCI with Polygraph security clearance.
You must also have a High School Diploma and three (3) years of relevant experience or equivalent combination of education and experience.
The core hours are 0600 am -1530 pm, occasional overtime when warranted.
Candidates must be able to operate in a team environment as well as successfully work on their own.
This position is located in the McLean area.
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