Customer Service Team Lead

4 weeks ago


Burlington, Vermont, United States Ollie's Bargain Outlet Full time

Ollie's Bargain Outlet seeks a Customer Service Supervisor to ensure exceptional customer experiences. Key responsibilities include:

Key Responsibilities:

  • Deliver outstanding customer service by all front-end associates.
  • Resolve customer service issues and answer questions.
  • Communicate customer requests to Team Leaders when necessary.
  • Communicate promotions and advertisements to the front-end team.

Requirements:

  • Strong customer service skills.
  • Ability to resolve conflicts and issues.
  • Effective communication and teamwork skills.


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