Customer Service Team Lead
4 weeks ago
At T.J. Maxx, we're committed to delivering an exceptional customer experience. As a Customer Service Team Lead, you'll oversee a team of Associates at the front of store, ensuring seamless interactions with our customers. Your responsibilities will include training and coaching Associates on personalizing the customer experience, addressing customer concerns promptly, and coordinating breaks for all team members. By promoting a positive and inclusive work environment, you'll help drive sales growth and customer loyalty.
Key Responsibilities:
Oversee a team of Associates at the front of store
Train and coach Associates on personalizing the customer experience
Address customer concerns and issues promptly
Coordinate breaks for all team members
What You'll Gain:
Opportunities for professional growth and development
A dynamic and supportive work environment
Recognition and rewards for outstanding performance
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