Loss Prevention Officer
2 weeks ago
OBJECTIVE:
- To mitigate losses and manage shrinkage by executing loss prevention initiatives and overseeing adherence to company policies and procedures throughout the retail environment.
- To discourage, identify, and detain individuals engaged in theft or other unlawful activities affecting Albertsons at the store level.
- To support various functions related to Loss Prevention as directed by the Loss Prevention Manager.
- To ensure a secure and safe shopping atmosphere for Albertsons' customers, employees, and suppliers.
Shrink Management
- Observes the checkout area for instances of customer fraud, employee dishonesty, and compliance with cash handling protocols.
- Follows up on discrepancies reported in front-end exception reports as instructed by the Loss Prevention Manager.
- Monitors customer behavior throughout the store to ensure shrink management, safety, and quality customer service.
- Detains shoplifters in accordance with applicable laws and company regulations.
- Collaborates with law enforcement and public agencies as directed by Loss Prevention and/or Corporate Counsel.
- Supervises the receiving area and performs delivery audits to identify vendor fraud and ensure compliance with receiving protocols.
- Assists management in conducting loss prevention inspections.
- Responds to Electronic Article Surveillance alerts when applicable.
- Maintains loss prevention and security equipment, including CCTV systems, electronic article surveillance devices, and alarm systems.
- Conducts store audits to ensure compliance with shrink management and security policies, documenting violations and reporting to management.
- Conducts internal and vendor investigations as directed by the Loss Prevention Manager.
- Performs additional duties as assigned by the Loss Prevention Manager.
- Participates in the store's Safety Committee.
- Reports unsafe conduct by associates to management and the Loss Prevention Manager.
- Identifies and reports unsafe conditions, taking immediate action to address any imminent hazards.
- Reports deficiencies in food safety standards and takes corrective measures to ensure quality and freshness.
- Engages with management on all loss prevention matters.
- Trains staff on loss prevention policies and programs as directed by the Loss Prevention Manager.
- Builds trust and rapport with store management and associates.
- Establishes and maintains positive relationships with local law enforcement and court personnel.
- Compiles and communicates routine statistical reports to the Division Loss Prevention office as required.
- Must be at least 20 years old.
- High School diploma or equivalent required; college degree preferred.
- Subject to a criminal background check; must not have felony convictions or other relevant offenses.
- Ability to read and interpret signage, shelf labels, and date codes.
- Ability to follow both written and verbal instructions.
- Proficient in basic mathematical calculations for reporting purposes.
- Ability to work collaboratively as part of a team.
- Willingness to learn and apply information from company manuals and loss prevention policies.
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