Loss Prevention Officer

2 weeks ago


Ventnor City, New Jersey, United States Albertsons Full time
Position Overview

OBJECTIVE:
  • To mitigate losses and manage shrinkage by executing loss prevention initiatives and overseeing adherence to company policies and procedures throughout the retail environment.
  • To discourage, identify, and detain individuals engaged in theft or other unlawful activities affecting Albertsons at the store level.
  • To support various functions related to Loss Prevention as directed by the Loss Prevention Manager.
  • To ensure a secure and safe shopping atmosphere for Albertsons' customers, employees, and suppliers.
KEY RESPONSIBILITIES:

Shrink Management
  • Observes the checkout area for instances of customer fraud, employee dishonesty, and compliance with cash handling protocols.
  • Follows up on discrepancies reported in front-end exception reports as instructed by the Loss Prevention Manager.
  • Monitors customer behavior throughout the store to ensure shrink management, safety, and quality customer service.
  • Detains shoplifters in accordance with applicable laws and company regulations.
  • Collaborates with law enforcement and public agencies as directed by Loss Prevention and/or Corporate Counsel.
  • Supervises the receiving area and performs delivery audits to identify vendor fraud and ensure compliance with receiving protocols.
  • Assists management in conducting loss prevention inspections.
  • Responds to Electronic Article Surveillance alerts when applicable.
  • Maintains loss prevention and security equipment, including CCTV systems, electronic article surveillance devices, and alarm systems.
  • Conducts store audits to ensure compliance with shrink management and security policies, documenting violations and reporting to management.
  • Conducts internal and vendor investigations as directed by the Loss Prevention Manager.
  • Performs additional duties as assigned by the Loss Prevention Manager.
Safety & Compliance
  • Participates in the store's Safety Committee.
  • Reports unsafe conduct by associates to management and the Loss Prevention Manager.
  • Identifies and reports unsafe conditions, taking immediate action to address any imminent hazards.
  • Reports deficiencies in food safety standards and takes corrective measures to ensure quality and freshness.
Communication and Training
  • Engages with management on all loss prevention matters.
  • Trains staff on loss prevention policies and programs as directed by the Loss Prevention Manager.
Additional Responsibilities:
  • Builds trust and rapport with store management and associates.
  • Establishes and maintains positive relationships with local law enforcement and court personnel.
  • Compiles and communicates routine statistical reports to the Division Loss Prevention office as required.
QUALIFICATIONS:
  • Must be at least 20 years old.
  • High School diploma or equivalent required; college degree preferred.
  • Subject to a criminal background check; must not have felony convictions or other relevant offenses.
  • Ability to read and interpret signage, shelf labels, and date codes.
  • Ability to follow both written and verbal instructions.
  • Proficient in basic mathematical calculations for reporting purposes.
  • Ability to work collaboratively as part of a team.
  • Willingness to learn and apply information from company manuals and loss prevention policies.


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