Relief Front Desk Representative

3 weeks ago


Las Cruces, New Mexico, United States Courtyard by Marriott at NMSU Full time

Job Summary:

We are seeking a motivated and detail-oriented Relief Front Desk Representative to join our team at the Courtyard by Marriott at NMSU. As a key member of our front office staff, you will be responsible for ensuring seamless guest experiences, managing hotel operations, and maintaining accurate financial records.

About Us:

The Courtyard by Marriott at NMSU is a growing organization operating in the hospitality industry. We offer a dynamic work environment, opportunities for professional growth, and a competitive salary package.

Responsibilities:

  • Assist guests with check-in and check-out processes, including payment computation and collection
  • Complete and verify audit paperwork and shift reports
  • Process financial transactions, including credit card verification and processing
  • Maintain room status inventory and ensure proper posting to the property management system
  • Prepare express checkout folios and communicate shift information to management
  • Be proficient in local area amenities and handle guest concerns promptly
  • Sell hotel value and strive for maximum reservations and room sales
  • Balance revenue and expense transactions, track room revenue and occupancy percentages
  • Maintain a positive representation of the hotel at all times

Requirements:

Estimated Salary: $25,000 - $35,000 per year. Please note that this is an estimate based on location and job requirements.

A successful candidate will possess excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment. If you are a team player with a passion for delivering exceptional guest service, we encourage you to apply.



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