Bakery Operations Supervisor
2 weeks ago
As a key member of our team at Nothing Bundt Cakes, the Bakery Operations Supervisor plays a vital role in maintaining a vibrant atmosphere while ensuring the production of our delightful cakes. This position offers a unique opportunity for personal and professional growth within a supportive and expanding brand.
Benefits:
- Employee discounts on our delicious products
Position Overview:
The Bakery Operations Supervisor is responsible for leading the team and overseeing daily operations, which encompass guest interactions, cake creation, brand presentation, and inventory management. The primary goal of this role is to enhance sales and profitability while delivering exceptional quality and service to our guests.
Key Responsibilities:
- Team Leadership:
- Fosters a positive work environment by prioritizing guest satisfaction and demonstrating superior engagement.
- Recruits and trains new team members, ensuring clear communication of performance expectations.
- Regularly interacts with team members to monitor workload and address challenges.
- Provides ongoing coaching and feedback to enhance team performance.
- Identifies and nurtures future leaders within the team.
- Maintains a hands-on approach by performing various bakery roles as needed.
- Operational Management:
- Oversees the opening and closing procedures of the bakery, including cash management.
- Handles special orders and large requests from guests and corporate clients.
- Sets weekly sales goals and adjusts staffing based on business trends.
- Monitors inventory levels and manages supply orders.
- Ensures compliance with health and safety standards and company policies.
- Controls expenses to maximize profitability.
- Community Engagement:
- Leads local outreach initiatives to boost brand visibility and participate in community events.
Core Values:
We are committed to creating a supportive environment that values teamwork, excellence, and genuine connections. Our ideal candidate will:
- Exhibit a strong commitment to guest satisfaction.
- Demonstrate effective communication and interpersonal skills.
- Possess strong organizational abilities and problem-solving skills.
Qualifications:
To be successful in this role, candidates should have:
- A high school diploma or equivalent; further education is advantageous.
- 1-3 years of experience in leadership roles within retail or food service.
- A proven track record of developing teams and creating a positive service environment.
- Basic proficiency in Microsoft Office applications.
Join us in our mission to bring joy to our guests and communities through our delicious cakes and exceptional service.
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