Store Security Specialist

1 week ago


Snellville, Georgia, United States Ross Stores Full time

Job Summary:

The Store Security Specialist is a vital role at Ross Stores, responsible for maintaining a safe and secure environment for our customers and associates. This position requires a visible presence at store entrances and exits, as well as a keen eye for potential safety issues.

Key Responsibilities:

  • Provide Visible Command Presence: Maintain a visible presence at store entrances and exits, monitoring for potential safety issues and deterring theft and fraud.
  • Ensure Customer Safety: Greet customers in a friendly and courteous manner, making eye contact and smiling to create a welcoming atmosphere.
  • Identify and Address Potential Safety Issues: Walk the sales floor to identify potential safety indicators and address them promptly, as directed by store leadership.
  • Partner with Store Leadership: Collaborate with store leadership to ensure compliance with loss prevention directives and minimize operational shortage.
  • Embody Company Values: Demonstrate a strong understanding of Ross Stores' values and a commitment to protecting the company's assets.

Requirements:

  • High School Education or Equivalent: Required
  • One Year Retail Supervisor Experience or Similar Training: Preferred
  • One Year Loss Prevention/Security Training: Preferred
  • Active Security Guard License: Preferred
  • Strong Communication Skills: Essential for building and maintaining relationships with the store team and providing excellent customer service.
  • Ability to Work Effectively in a Fast-Paced Environment: Must be able to adapt to changing situations and priorities.

Physical Requirements:

  • Consistent Timeliness and Regular Attendance: Essential for maintaining a safe and secure environment.
  • Ability to Spend Up to 100% of Working Time Standing, Walking, and Moving Around the Store: Must be able to move freely and safely throughout the store.
  • Must Be Able to Raise or Lower Objects More Than 25 Lbs., from One Level to Another: Must be able to lift and move objects as needed.
  • Must Be Able to Regularly Bend, Stoop, or Crouch: Must be able to move safely and efficiently throughout the store.


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