Cloud Telephony Engineer

7 days ago


Colorado Springs, Colorado, United States Eventus Solutions Group Full time

We are looking for a Cloud Telephony Engineer - CXone to join our team at Eventus Solutions Group. As a key member of our Managed Services team, you will be responsible for designing, developing, and implementing cloud telephony solutions using the CXone platform. Your expertise in CXone will help our clients transform and optimize their customer's experience while increasing operational efficiency through technology solutions.

The ideal candidate will have 2 or more years of experience (Engineer) or 8 or more years of experience (Sr. Engineer) with contact center applications such as intelligent routing, ACD, CTI, IVR, Workforce Management, Quality Management, end-to-end reporting, and analytics. You should also have experience working with Clients, building slide decks and presenting to clients, run weekly meetings, monthly reviews and quarterly reviews preferred.

We offer a competitive salary range of $80,000 to $140,000 per year, based on experience, skills, certifications, education among other factors. In addition, this position is eligible for a target incentive bonus up to 5-10%. Our benefits package includes comprehensive medical plans, dental plan, vision plan, EAP, and critical illness insurance, as well as a 401(k) plan, PTO of 15 days annually, and a generous holiday schedule.



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