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Taxpayer Services Specialist I

2 months ago

Frankfort, Kentucky, United States Kentucky Personnel Cabinet Full time
Job Title: Taxpayer Services Specialist I

Join the Kentucky Department of Revenue as a Taxpayer Services Specialist I in the Division of Miscellaneous Taxes, Tobacco Tax Section. As a member of our team, you will play a crucial role in providing exceptional customer service to taxpayers and their representatives.

Responsibilities:
  • Provide clear communication and guidance to taxpayers on tax liabilities, filing deadlines, and department policies.
  • Review tax returns and resolve problems for taxpayers in a timely and professional manner.
  • Update notes, histories, and taxpayer information in agency computer systems.
  • Ensure the safety and confidentiality of taxpayer information, data, and records.
  • Stay up-to-date on tax laws, policies, and regulations through regular training and education.
Requirements:
  • Bachelor's degree from an accredited college or university.
  • Experience in tax preparation, tax administration, or a related field is preferred.
  • Ability to work in an office setting with occasional travel required.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual who is passionate about providing excellent customer service, we encourage you to apply for this exciting opportunity.