IT Hardware Service Specialist
3 weeks ago
Job Summary
Oracle is seeking a skilled IT Hardware Service Specialist to join our team. As a member of our hardware lifecycle organization, you will be responsible for delivering post-sales support and solutions to our customer base.
Key Responsibilities
- Analyze and resolve customer issues related to Oracle products
- Develop creative solutions to complex problems
- Collaborate with internal teams to provide technical support and guidance
- Act as a liaison between Oracle employees and customers to resolve issues
Requirements
- Strong knowledge of Oracle products and services
- Excellent communication and problem-solving skills
- Ability to work independently and collaboratively as part of a team
- 1+ years of experience in a technical support or customer-facing role
About Oracle
Oracle is a world leader in cloud solutions, committed to expanding our inclusive workforce and promoting diverse insights and perspectives. We offer a highly competitive suite of employee benefits and encourage employees to give back to their communities through our volunteer programs.
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