IT Hardware Service Specialist

3 weeks ago


Frankfort, Kentucky, United States Oracle Full time

Job Summary

Oracle is seeking a skilled IT Hardware Service Specialist to join our team. As a member of our hardware lifecycle organization, you will be responsible for delivering post-sales support and solutions to our customer base.

Key Responsibilities

  • Analyze and resolve customer issues related to Oracle products
  • Develop creative solutions to complex problems
  • Collaborate with internal teams to provide technical support and guidance
  • Act as a liaison between Oracle employees and customers to resolve issues

Requirements

  • Strong knowledge of Oracle products and services
  • Excellent communication and problem-solving skills
  • Ability to work independently and collaboratively as part of a team
  • 1+ years of experience in a technical support or customer-facing role

About Oracle

Oracle is a world leader in cloud solutions, committed to expanding our inclusive workforce and promoting diverse insights and perspectives. We offer a highly competitive suite of employee benefits and encourage employees to give back to their communities through our volunteer programs.



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