Member Service Representative

6 days ago


La Crosse, Wisconsin, United States G.E.C.U. Full time
Job Title: Member Service Representative

We are seeking a highly skilled and customer-focused Member Service Representative to join our team at G.E.C.U. This is a full-time position that requires a strong commitment to providing exceptional service to our members.

Key Responsibilities:
  • Provide account information and open new accounts for members
  • Handle member transactions, including savings, checking, and credit account transactions
  • Assist members with share certificates, debit cards, fraud disputes, IRAs, money market accounts, and other savings products and services
  • Research and resolve member questions and provide account verifications and loan information
  • Cross-sell CU services and promote financial wellness to members
Requirements:
  • Excellent communication and interpersonal skills
  • Prior cash handling experience is preferred
  • Prior teller experience is given special consideration
  • Ability to work in a fast-paced environment and meet deadlines
  • Strong problem-solving and analytical skills
Benefits:
  • 401(k) matching
  • Health insurance
  • AD&D Insurance
  • Dental insurance
  • Disability insurance
  • Vision insurance
  • Paid time off
  • Parental leave
  • Dependent care reimbursement
  • Flexible spending account
  • Health savings account
  • Professional development assistance
  • Gym membership
  • Credit Union membership

We offer a competitive salary range of $17-$19/hour and a comprehensive benefits package. If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.



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