Customer Service Representative
5 days ago
Kwik Trip is a leading convenience store chain that prides itself on providing exceptional customer service and a clean, welcoming environment for its customers.
Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for delivering outstanding customer service, maintaining a clean and organized store environment, and working collaboratively with colleagues to achieve sales and customer satisfaction goals.
Key Responsibilities- Provide exceptional customer service to all customers, responding to their needs and concerns in a timely and professional manner
- Maintain a clean and organized store environment, including the sales floor, stockroom, and customer service areas
- Work collaboratively with colleagues to achieve sales and customer satisfaction goals, including promoting products and services to customers
- Process transactions accurately and efficiently, handling customer payments and returns
- Participate in ongoing training and development to improve customer service skills and product knowledge
To be successful in this role, you will need:
- Excellent customer service skills, with a focus on providing a positive and welcoming experience for all customers
- Ability to work in a fast-paced environment, with multiple priorities and deadlines
- Strong communication and teamwork skills, with the ability to work collaboratively with colleagues
- Basic math skills and accuracy with handling cash and operating a point-of-sale system
- Availability to work a variety of shifts, including mornings, afternoons, evenings, and weekends
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