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Customer Service Representative
2 months ago
Customer Service Representative Opportunity
We are seeking a skilled Customer Service Representative to join our team at Walman Optical Company. As a key member of our Optical Lab, you will be responsible for providing exceptional customer service, ensuring timely order fulfillment, and maintaining accurate data entry.
Key Responsibilities:
- Receive and respond to customer inquiries in a friendly and thorough manner.
- Enter orders accurately and efficiently.
- Eyewear frame tracing and order tray-up.
- Monitor and expedite backordered products.
- Communicate delays in filling orders to customers.
- Perform other duties as assigned.
Requirements:
- High School Diploma, GED, or equivalent, plus one year of relevant work experience.
- Good organizational and communication skills.
- Accurate data entry.
- Ability to meet and maintain deadlines.
- Must be able to lift and/or move up to 25 pounds.
Benefits:
- Competitive salary.
- Medical insurance.
- Dental insurance.
- Life insurance.
- LTD.
- PTO.
- 401(k) with company match.
- Employee Stock Ownership Plan (ESOP).
Equal Employment Opportunity:
The Walman Optical Company is committed to providing Equal Employment Opportunity (EEO) to all employees and applicants. EEO/Affirmative Action Employer/Protected Veteran Status. The company grants reasonable accommodations to qualified disabled individuals in accordance with applicable law.
