Patient Services Coordinator

4 weeks ago


Bloomington, Illinois, United States Ally Behavior Centers Full time
Job Summary:

Ally Behavior Centers is seeking a highly motivated and organized Patient Services Coordinator to support the outreach department in driving company growth and enrollment. The ideal candidate will have excellent interpersonal skills, experience with CRM software, and a passion for delivering exceptional customer service.

Key Responsibilities:
  • Assist with the enrollment process at all stages, ensuring a seamless experience for families and clients.
  • Take ownership of the client enrollment pipeline, driving growth and meeting set metrics.
  • Develop a deep understanding of the field of ABA and convey the value of our services to potential clients.
  • Collaborate with the team to improve the enrollment process and experience.
  • Support external and internal communications efforts to enrich culture and experience for the families we serve.
Requirements:
  • Excellent written and oral communication skills, with a strong ability to juggle multiple projects.
  • Experience with CRM platforms, such as FreshSales, Salesforce, or Hubspot.
  • Strong interpersonal skills, with a passion for delivering exceptional customer service.
  • Ability to work in a fast-paced, ever-changing environment, with a willingness to do whatever it takes to achieve our mission.
  • Bachelor's Degree in a relevant field, such as Public Relations, Marketing, Healthcare, or Communication.
What We Offer:
  • A salaried, full-time position with a starting salary range of $45,000 - $60,000 annually.
  • A guaranteed bi-weekly paycheck, 18 days of paid time off, and 9 paid holidays.
  • CEU assistance, professional development opportunities, and a comprehensive benefits package, including medical, dental, and vision coverage.
  • A 401(k) plan with company match, short-term and long-term disability insurance, and an employee assistance program.

Ally Behavior Centers is an equal opportunity employer, committed to diversity and inclusion. We welcome applications from qualified candidates who share our passion for delivering exceptional customer service and driving company growth.



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