Patient Service Representative

4 days ago


Bloomington, Illinois, United States Christie Clinic Full time
Job Summary

Christie Clinic is seeking a highly organized and detail-oriented Patient Service Representative to join our team in Bloomington. As a key member of our department of ENT, you will be responsible for providing exceptional patient care and administrative support.

Key Responsibilities
  • Patient Registration and Scheduling: Greet patients, register them for appointments, and schedule appointments with our providers in a timely and efficient manner.
  • Phone and Email Support: Respond to incoming phone calls and emails, providing accurate and helpful information to patients and staff.
  • Administrative Tasks: Maintain accurate records, update demographic information, and perform other administrative tasks as needed.
  • Communication and Liaison: Serve as a liaison between patients and medical staff, ensuring that all patient matters are addressed prior to seeing the provider.
Requirements
  • Education and Experience: High school diploma or equivalent required; prior experience in a medical office setting preferred.
  • Skills and Abilities: Excellent communication and organizational skills, ability to work in a fast-paced environment, and proficiency in computer software and systems.
Working Conditions

This position is performed in a medical office setting with possible exposure to communicable diseases, toxic substances, hazardous waste, bodily fluids, and other waste common to a health care environment. Requirements may include working irregular hours.

Christie Clinic is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment.



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