Meeting and Event Coordinator

4 weeks ago


Bloomington, Illinois, United States Compass Group, North America Full time
Job Summary

As a Meeting and Event Coordinator at Compass Group, North America, you will be responsible for providing exceptional guest services for a Conference Center. You will manage a team of coordinators and receptionists, ensuring that guests' needs are met with a high level of customer service.

Key Responsibilities:
  • Plan and communicate with all departments to meet the expressed needs of customers
  • Work closely with the Sales Training Department to arrange and reserve space for trainings and meetings
  • Act as a liaison between the Conference Center and all customers
  • Prepare group service orders using room reservation software
  • Work with the Audio Visual & Conference Services Departments to ensure room set-ups, A.V. needs, and special requests
  • Assist the General Manager in analyzing all aspects of the Training Center operation and reporting back on any areas that need improvement
Preferred Qualifications:
  • Bachelor's degree preferred, but not necessary if candidate has related conference services experience
  • At least two years of hotel or conference center experience
  • Knowledge of industry trends
  • Superior quantitative, oral, and written communication skills
  • Excellent overall computer skills, with advanced knowledge of Excel and PowerPoint
  • Proactive mindset to anticipate and support changes in the business
  • Conformity to the highest standards of personal integrity and ethical behavior
  • Exceptional customer service abilities

Compass Group, North America is an equal opportunity employer. We are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.



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