Patient Transport Coordinator

4 weeks ago


Dallas, Texas, United States Children's Health Full time
Job Summary:

The Access Center Dispatcher Lead is responsible for leading the clinical team within the Access Center during their shift. This role requires excellent communication, multi-tasking, and listening skills to ensure high-quality, accurate job performance that supports Children's Health's mission to make life better for children.

Key Responsibilities:

  • Coordinates the deployment of transport teams and ensures the safety of patients by dispatching the appropriate team composition.
  • Utilizes software to perform duties, including activating the transport team, dispatching ambulances and pilots, and tracking ambulances and aircraft.
  • Maintains updated knowledge of hospital processes and escalation procedures, including denials, capacity considerations, and post-accident/incident plans.
  • Trains and educates new Access Center team members and participates in quality improvement programs.

Requirements:

  • At least 1 year of job-related experience required.
  • High school diploma or equivalent required; additional training beyond high school required.
  • Completion of a paramedic or EMT program with licensure/certification required.

Benefits:

  • Employee portion of medical plan premiums covered after 3 years.
  • 4%-10% employee savings plan match based on tenure.
  • Paid Parental Leave (up to 12 weeks).
  • Caregiver Leave.
  • Adoption and surrogacy reimbursement.


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