Luxury Retail Sales Associate

6 days ago

Scottsdale, Arizona, United States Longchamp Full time

Luxury Retail Sales Associate Opportunity

La Maison Longchamp, a renowned luxury brand, is seeking a talented Luxury Retail Sales Associate to join its team at the Nordstrom Fashion Square location in Scottsdale, AZ. As a Luxury Retail Sales Associate, you will be responsible for creating an exceptional customer experience, generating sales, and driving business growth.

Key Responsibilities:

  • Develop and maintain a deep understanding of Longchamp's products and services to provide expert advice to customers.
  • Generate sales through effective client persuasion and relationship-building.
  • Stay up-to-date on new products, customer service guidelines, and store policies to ensure seamless customer interactions.
  • Manage client books to foster long-term relationships and drive repeat business.
  • Adhere to customer service standards, including proper greeting etiquette, handling returns, exchanges, and loss prevention.
  • Assist with mailings, answer phones, and process phone orders.
  • Contribute to floor moves, merchandising, and display efforts to maintain a visually appealing store environment.
  • Support processing and replenishing of merchandise to ensure optimal inventory levels.
  • Tag merchandise as needed, not limited to sales periods.
  • Maintain a clean and orderly sales floor, adhering to high standards of general housekeeping.

Benefits for Full-time Employees:

  • Eligible for Medical, Dental, and Vision coverage after 30 days of hire.
  • Company-paid Life and AD&D insurance after 30 days of hire.
  • 401k Retirement Plan with company match.
  • Gym Reimbursement.
  • PTO days.
  • Bonus eligibility.
  • Local management and a family-run business where your work will be valued and recognized.

The ideal candidate must be able to fulfill all the physical requirements of this job, with or without reasonable accommodation.

Qualifications:

  • High School Diploma (or GED) required, plus a degree in Fashion or related field, equivalent work experience, or education.
  • Three plus years of high-end retail, boutique, or sales experience.
  • Proficient in inventory management, customer sales, and merchandising.
  • Skilled in POS transactions, including sales, returns, exchanges, item/customer lookups, CRM, and reports, following Cegid Manual guidelines.
  • Proficient in UPS System for shipment preparation and processing.
  • Familiar with Microsoft Excel, Outlook, and Word for basic office tasks.

Salary Description:

$ per hour

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