Luxury Retail Sales Associate
3 days ago
La Maison Longchamp is seeking a talented Luxury Retail Sales Associate to join our team at Nordstrom Fashion Square in Scottsdale, AZ. As a Luxury Retail Sales Associate, you will be responsible for creating an exceptional customer experience, generating sales, and driving business growth.
Key Responsibilities:- Develop and maintain a deep understanding of our luxury products and services.
- Provide exceptional customer service, ensuring a personalized and memorable experience for each customer.
- Generate sales through effective client persuasion and relationship-building.
- Stay up-to-date on new products, customer service guidelines, and store policies.
- Manage client books to foster long-term relationships and drive repeat business.
- Adhere to customer service guidelines, including proper greeting etiquette, handling returns, exchanges, transfers, and loss prevention.
- Assist with mailings, answer phones, and process phone orders.
- Contribute to floor moves, merchandising, and display efforts.
- Support processing and replenishing of merchandise.
- Maintain a clean and orderly sales floor, adhering to high standards of general housekeeping.
- High School Diploma (or GED) required, plus a degree in Fashion or related field, equivalent work experience, or education.
- Three plus years of high-end retail, boutique, or sales experience.
- Proficient in inventory management, customer sales, and merchandising.
- Skilled in POS transactions, including sales, returns, exchanges, item/customer lookups, CRM, and reports, following Cegid Manual guidelines.
- Proficient in UPS System for shipment preparation and processing.
- Familiar with Microsoft Excel, Outlook, and Word for basic office tasks.
- Eligible for Medical, Dental, and Vision coverage after 30 days of hire.
- Company-paid Life and AD&D insurance after 30 days of hire.
- 401k Retirement Plan with company match.
- Gym Reimbursement.
- PTO days.
- Bonus eligibility.
- Local management and a family-run business where your work will be recognized.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual with a passion for luxury retail, we encourage you to apply for this exciting opportunity.
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