Luxury Retail Sales Associate

5 days ago


Scottsdale, Arizona, United States Longchamp USA , Inc. Defunct Full time
Luxury Retail Sales Associate

Longchamp USA, Inc. is seeking a highly skilled Luxury Retail Sales Associate to join our team at Nordstrom Scottsdale Fashion Square. As a key member of our sales team, you will be responsible for generating sales, providing exceptional customer service, and maintaining a high level of product knowledge.

Key Responsibilities:
  • Generate and maximize sales through effective client persuasion and product knowledge.
  • Maintain extensive knowledge of products and merchandise care, including new items and customer service guidelines.
  • Develop and manage client books to foster long-term relationships and drive sales.
  • Adhere to customer service guidelines, including proper greeting etiquette, handling returns, exchanges, transfers, and loss prevention.
  • Assist with mailings, answer phones, and process phone orders.
  • Contribute to floor moves, merchandising, and display efforts.
  • Support processing and replenishing of merchandise, including tagging and maintaining a clean and orderly sales floor.
Requirements:
  • Three plus years of high-end retail, boutique, or sales experience.
  • High School Diploma (or GED) required, plus a degree in Fashion or related field, equivalent work experience, or education.
  • Proficient in inventory management, customer sales, and merchandising.
  • Skilled in POS transactions, including sales, returns, exchanges, item/customer lookups, CRM, and reports.
  • Familiar with Microsoft Excel, Outlook, and Word for basic office tasks.
Benefits:
  • Company-paid Life and AD&D insurance after 30 days of hire.
  • 401k Retirement Plan with company match.
  • Gym Reimbursement.
  • PTO days.
  • Bonus eligibility.

The ideal candidate must be able to fulfill all the physical requirements of this job, with or without reasonable accommodation.



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