Biotechnology Engagement Representative

7 days ago


Remote, Oregon, United States Inizio Engage Full time
Biotechnology Engagement Representative

This opportunity at Inizio Engage offers the chance to represent a top biotechnology company and join a strategic, commercial, and creative engagement partner specializing in healthcare.

About the Company:

Inizio Engage combines local expertise with a diverse mix of skills, data, science, and technology to deliver bespoke engagement solutions. Our mission is to help healthcare professionals and patients get the medicines, knowledge, and support they need to improve treatment outcomes.

Job Description:

The primary focus of this role is to deliver outbound telephonic educational support to identified patients, caregivers, Healthcare Professionals, and their staff within primary care or specialist facilities. The goal is to support education and engagement related to a designated disease state, meeting all relevant standards as set by the company and Clinical Manager.

Key Responsibilities:

  • Providing outbound support for therapy and/or medical device product education.
  • Proactively reaching out to Healthcare Professionals/Patients/Caregivers to present virtual educational programs in accordance with client procedures.
  • Scheduling and enrolling patients and caregivers into educational seminars or providing resources to assist them with finding local community resources or centers of care for their specialty or primary care disease.

Requirements:

  • Associate's Degree/Bachelor's/BSN or equivalent work-related experience.
  • ~3+ years' experience working in a specific disease state or related field (preferred).
  • Proficiency with call center telephone technology.
  • Organizational skills to track and document interactions and follow-up activities.

Estimated Salary: $70,000 - $90,000 per year.

Benefits:

  • Accrued time off, medical, dental, vision, 401k, disability & life insurance, paid maternity and bonding time benefits, employee discounts/promotions.


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